Return and Refund Policy
At HomeDecorPort, your satisfaction is our priority. If you are not completely happy with your purchase, you can easily return your order.
Return Conditions
* Items can be returned within 30 days of receipt.
* Products must be unused, undamaged, and in their original packaging.
* Personalized or custom-made items are non-returnable.
Return Process
-
Contact us via email at service@homedecorport.com with your order number and the reason for the return.
-
We will provide you with return instructions and the return address.
-
Ship the item back to us. Return shipping costs are covered by the buyer unless the item is defective or damaged.
Refunds
* Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
* The refund will be issued to the original payment method.
* Please note that processing times may vary depending on your payment provider.
Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at service@homedecorport.com. We will resolve the issue as quickly as possible.
Contact Us
For any questions regarding returns or refunds, feel free to reach out:
📧 Email: service@homedecorport.com
Thank you for shopping with HomeDecorPort! 🏡✨